Globalstar-Sat.com credit card numbers and purchase related information is collected by parent company CM Technology Inc. hereby referred to as Globalstar-Sat.com. All credit card purchases made on Globalstar-Sat.com are processed by Autherize.net, a subsidiary of CyberSource, CyberSource is a leading provider of payment management and risk management services to hundreds of thousands of online businesses around the world, privacy and data protection are of the utmost importance to CyberSource Corporation and its subsidiaries, including Authorize.Net LLC, CyberSource Ltd., CyberSource NI Ltd., CYBS Singapore Pte Ltd., CyberSource K.K., and other subsidiaries (collectively “CyberSource”).
A. COLLECTION OF INFORMATION
1. Browsing the Website: When You browse the Globalstar-Sat.com website, Globalstar-Sat.com may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the Globalstar-Sat.com website and for security reasons.
2. Inquiries: The website contains various forms, links to company e-mail addresses, that You may use to solicit information about the website, Globalstar-Sat.com services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, Globalstar-Sat.com may store the inquiries and their contents, including any personally identifiable information You may have provided. Any personally identifiable information You submit via an inquiry is collected only with Your knowledge and active participation.
3. Use of Gateway Services: When You register to use Globalstar-Sat.com online processing services (“Gateway Services”), You will be required to provide personally identifiable information and to enter into a written agreement with Globalstar-Sat.com. If You ordered any products or services from Globalstar-Sat.com that use the Gateway Services supported by CyberSource, You were required to submit personally identifiable information (“Order Information”). Globalstar-Sat.com Customers transmit Order Information to CyberSource for the purpose of processing Orders. Order Information is maintained in servers located within the U.S.A. and may also be maintained in servers located in Europe or Asia, depending on where the order originates or the geographic location of a CyberSource Customer. CyberSource may maintain Order Information for a certain period of time to comply with audits, legal requirements, or for disaster recovery purposes.
4. Notice for European Users: The Data Protection Act puts obligations on users of personal information and sets forth principles for its use. One principle states that information must be processed fairly and lawfully. This means that You are entitled to know how we intend to use any information You provide. You can then decide whether You want to give personal information to us. Details are publicly available at www.ico.gov.uk or from:
Information Commissioner’s Office
Cheshire SK9 5AF
Tel: 08456 30 60 60 or 01625 54 57 45
Fax: 01625 524510
The Data Protection Act does not generally apply to data about limited companies or partnerships, but it does cover personal data relating to sole traders and partnerships. When we receive an application from a business, we may perform a search with a credit reference agency and fraud prevention agency on the individual company directors or partners.
Order Information provided by You to Globalstar-Sat.com and any Information that You provide to CyberSource directly will be transferred outside of the European Union to the United States. By providing personal information to Globalstar-Sat.com You are consenting to the transfer of such information outside of the EU and to its storage and use as described herein.
B. USE AND DISCLOSURE OF INFORMATION
1. Browsing the Website: Information collected while You’re browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of Globalstar-Sat.com.
2. Inquiries: If you submit an inquiry via online form, e-mail, fax, or telephone call, the information collected may be used by Globalstar-Sat.com to respond to Your inquiry or to contact You to inform You of Globalstar-Sat.com services. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by Globalstar-Sat.com, with obligations of confidentiality, to contact You on our behalf.
3. Use of Globalstar-Sat.com Services: If You are a Globalstar-Sat.com Customer, Globalstar-Sat.com will use Your Information during the course of providing You with the Gateway Services. During the course of providing such services, Globalstar-Sat.com may disclose Your Information to third parties that have contracted with Globalstar-Sat.com to perform certain functions of the Gateway Services on our behalf (“Subcontractors”). Globalstar-Sat.com may also use Your Information to contact You about other Globalstar-Sat.com offerings and to inform You about general company news and industry trends, directly or through the use of third party vendors. Globalstar-Sat.com may also use Your Information for internal business analyses. If You are a customer of a Globalstar-Sat.com Customer, Globalstar-Sat.com will use Order Information during the course of providing processing services to such Globalstar-Sat.com Customer. Globalstar-Sat.com may also use Order Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing Gateway Services to Globalstar-Sat.com Customers, Globalstar-Sat.com may disclose Order Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Order Information.
4. Surveys and Questionnaires: If You submitted an inquiry to Globalstar-Sat.com or if You are a Globalstar-Sat.com Customer, periodically, Globalstar-Sat.com may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analyses and may be disclosed in aggregate form without disclosing Your personally identifiable information.
6. Confidentiality Obligations: All contracts entered into between Globalstar-Sat.com and Globalstar-Sat.com Customers, Globalstar-Sat.com and Subcontractors, to include CM Technology, CyberSource and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.
7. Investigations and Proceedings: Globalstar-Sat.com may use Information to conduct internal investigations. Globalstar-Sat.com may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.
C. INFORMATION SECURITY
Globalstar-Sat.com is committed to privacy and security. Globalstar-Sat.com Credit Card Gateway CyberSource is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry’s most stringent security standard. Examples of CyberSource’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of Order Information to and from CyberSource Customers; restricting access to personally identifiable information; and, periodic security audits by third party security experts.
D. CORRECTION OF INFORMATION
If You want Globalstar-Sat.com to correct Your Information that is stored on Globalstar-Sat.com and or used by CyberSource systems, please submit Your request in writing to:
P.O. Box 8999
San Francisco, CA 94128-8999
Attn: Legal Department
Subject to our ability to verify Your request, CyberSource will correct the Information within thirty (30) days of receipt of Your request.